Smart Client File and Message Portal

Exchange large files and confidential messages through one protected portal. e-Courier gives your team and clients a simpler way to send, receive, find and manage sensitive information without relying on unsecured email.

SECURE EXCHANGE

Exchange large files and confidential messages

Keep each message, attachment and response together within a secure e-Package. Send information that may be too large or sensitive for conventional email, then download, reply to or forward it securely from one organized view.

CLIENT EXPERIENCE

Make secure exchange simple for your clients

Free two-way guest accounts give clients a consistent place to receive, review, download, sign, track delivery status, and send confidential information. The intuitive interface helps clients complete the required action without falling back on unsecured email attachments.

Optionally integrate a password-less file and message secure deposit box for technically challenged clients.

SEARCH AND VISIBILITY

Find information and follow every exchange

Powerful search across the Inbox and Track tables helps your team quickly locate previous files, messages and e-Packages.

Clear delivery information shows whether an exchange is unopened, opened, returned, completed, unsigned or signed, giving your team greater visibility without unnecessary follow-up.

Detailed audit logs record key events, including when an e-Package was opened and its files downloaded, providing a clear history of activity.

CONTROL

Keep control after information is sent

Choose how long files and messages remain available by selecting an expiry period when sending an e-Package.

If information is sent to the wrong recipient or no longer needs to be available, access can be revoked, giving your organization greater control throughout the exchange.

Part of the complete e-Courier ecosystem

The Smart Client File and Message Portal connects directly with electronic signatures, secure deposit boxes, custom e-Forms, delivery status tracking and detailed audit trails.

Together, these services provide one consistent Canadian platform for managing confidential client communications and workflows.

BUILT FOR CONFIDENTIAL INFORMATION

Protected by the e-Courier security platform

Sensitive information remains encrypted in transit and at rest, with all data stored in Canadian data centres to support privacy, data residency and compliance requirements.

e-Courier is built without backdoors and uses a proprietary technology stack, keeping critical security under e-Courier’s control.